We currently deliver across Queensland, New South Wales, the Australian Capital Territory (ACT), and Victoria. Availability may vary slightly for remote or regional areas, but we aim to cover as many locations as possible within these regions.

Orders are prepared and collected from our butcher on Monday mornings. Delivery schedules are: Queensland on Tuesday, New South Wales and ACT on Thursday, and Victoria on Friday or Monday for regional areas. You will receive a confirmation email on Monday evening with your delivery day, followed by a courier message on the day of delivery.

Delivery times are managed by our courier partners and depend on your location and route scheduling. While we cannot guarantee exact time slots, you will receive tracking or notification updates on the day of delivery to help you plan accordingly.

We recommend providing clear delivery instructions at checkout (e.g. safe drop location). Once the order has been delivered, it becomes your responsibility. Ensuring a secure delivery location helps maintain product quality and prevents loss.

All products are cryo-vacuum sealed to lock in freshness and prevent contamination. Orders are packed in insulated, temperature-controlled packaging designed to maintain consistent cold conditions below 4°C throughout transit.

Our beef is delivered fresh, not frozen, unless otherwise stated. This allows you to enjoy premium quality meat with optimal texture and flavour. You may freeze the product after delivery if needed.

Our beef is sourced from trusted Australian farms that follow high standards of animal welfare and sustainable farming practices. We focus on delivering consistently high-quality, ethically raised beef.